Legal information
Privacy Policy
Last updated: 31 May 2026
MAGENTAGRID LIMITED is the controller for personal information handled through this website. This notice explains what we collect, why we use it and the choices available to you.
Information we collect
If you contact us, we may collect your name, email address, phone number, message and any other information you choose to include. If you accept optional analytics, Google Analytics may collect information about how your browser uses the site, such as pages visited, device information and approximate location derived from your IP address.
Why we use your information
| Purpose | Information | Lawful basis |
|---|---|---|
| Respond to enquiries and discuss requested services | Contact details and message | Steps requested before entering into a contract and our legitimate interest in responding to enquiries |
| Understand website usage and improve the site | Optional analytics information | Your consent |
Who receives your information
We may use service providers that support our hosting, email and website operations. If you accept analytics, Google receives analytics information as our analytics provider. We do not sell your personal information.
International transfers
Some service providers, including Google, may process information outside the UK. Where required, we expect appropriate safeguards to be used for those transfers. Contact us if you would like more information about the safeguards relevant to your information.
How long we keep information
We keep enquiry information only for as long as needed to respond, manage any resulting business relationship and meet applicable legal requirements. Analytics retention depends on our configured Google Analytics retention settings. We review retention when our systems or purposes change.
Your rights
Depending on the circumstances, you may ask us for access to your personal information, ask us to correct or delete it, restrict its use, object to its use, or receive a portable copy. Where processing relies on consent, you can withdraw that consent at any time. Contact us at contact@magentagrid.com.
Your right to object
You have the right to object where we rely on legitimate interests. You also have an absolute right to object to direct marketing. We do not currently use website enquiry details for marketing unless you separately agree to it.
Automated decisions
We do not use information submitted through this website to make solely automated decisions that have legal or similarly significant effects on you.
Complaints
Please contact us first if you have a concern. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Contact details
MAGENTAGRID LIMITED, company number 16533070, registered in England and Wales. Registered office: Office 1 Izabella House, 24-26 Regent Place, Birmingham, West Midlands, England, B1 3NJ. Email: contact@magentagrid.com.
Questions about this page? Contact us.
